• Club 1909 FAQ •

WHAT IS CLUB 1909?

Club 1909 is the official points program and online portal for Canadiens fans. As a member of the program you can earn points towards amazing rewards, including one of a kind experiences and unique items and memorabilia.

HOW DOES THE PROGRAM WORK?

The program is free to join as a digital member. Simply sign up and you will receive your ecard that can be displayed on your phone. You can “scan” your card at points of sale or elsewhere that the card is accepted and earn Club 1909 points. All points earned can then be redeemed for great rewards.

Why did the Montreal Canadiens launch Club 1909?

We created Club 1909 to provide more value to all our fans. We want to show our appreciation for having the best fans in hockey and rewarding them for what they already do.

What will Club 1909 cost me?

The program is free to join as a Digital member. Get your rewards more quickly by subscribing to one or several annual membership add-ons, such as by doubling your points for every rewardable action.

Can anyone join Club 1909 or do I need to be a season ticket holder?

Anyone is eligible to join Club 1909 as a Digital member.

How old do I need to be to join?

You need to be 13 years or older to join Club 1909.

I can no longer find the option to purchase a Premium membership. Does it still exist?

No, as of August 16, 2017, it is no longer possible to purchase a Premium membership.

I still have my member card. If the Premium membership no longer exists, what happens to my existing subscription?

All Premium memberships purchased before August 16, 2017 remain active, with all the benefits included therein. However, it is not possible to combine the Premium subscription with the Double Points upgrade.

I no longer see the option to buy the Triple Point subscription. Does the program still exist?

No, as of August 16, 2017, it is no longer possible to obtain the Triple Point full-season add-on. There are many other new types of subscriptions now available. Visit www.club1909.com/member-upgrades to find out more.

As a Season Ticket Holder, can I opt out of Club 1909?

Program enrollment is automatic for season ticket holders, but if you wish to not participate in the program or redeem your points for rewards, you do not need to engage with the program.

Do I need a smartphone or computer to participate in the program?

As a Club 1909 member you will require a smartphone and/or computer to access the program as well as earn points (ie: points for daily codes).

I am receiving Club 1909 communications in the wrong language. How can I change it?

If you would like to change your language of communication, please write to info@club1909.com with the name, member ID, and email address associated with your account and ask to receive future communications in your preferred language. It will be corrected in time for the next round of messages or you can make the changes yourself from the newsletter you receive on https://www.nhl.com/canadiens/fans/newsletter-lists.

Who should I contact if I have any questions, concerns or suggestions about the program or my account?

We appreciate all feedback and are always happy to answer questions. Please contact 1-855-219-0576 or email us at info@club1909.com.

How do I earn points?

Points are earned through activities that you as a fan already do, like interacting on social media, attending games or purchasing Habs gear. For more details, visit the Points page.

Can I earn points for parking at the Bell Centre?

No. Points cannot be earned for parking at the Bell Centre at this time.

What can I do with my points?

Points can be redeemed via the Club 1909 Rewards Portal for three types of items: marketplace items, which have fixed-point prices, auction items and contests.

There is an error in my points calculation, what do I do?

Please contact our customer service at info@club1909.com.

Can I purchase points?

The only way to currently get points is to earn them through fan activities.

Can I transfer points between accounts?

No. Points cannot be transferred between accounts.

What are the rewards?

There are a range of rewards, including unique merchandise, memorabilia and collectibles. There are also exclusive “money- can’t-buy” experiences, VIP treatment and unique benefits. A detailed catalog of rewards is available on the Club 1909 Portal and will be updated continuously as new rewards are added.

How do I get the rewards?

Rewards may be acquired through the Club 1909 Portal. Some rewards will be offered in the Club 1909 marketplace for a fixed number of points, while others will be auctioned and awarded to the highest bidder. Fulfillment or delivery of the actual reward will depend on the nature of the item in question.

Can I suggest a potential reward?

Yes! Please submit your suggestion via email to: info@club1909.com.

How frequently do auctions run?

Auctions will run at various times throughout the year. In general, auctions will each last for seven days, although some may be longer or shorter depending on the nature of the item.

If I don’t win an auction, do I lose the points I bid?

No. Only the auction winner has his or her points balance debited at the completion of the auction.

Do points expire?

No, points no longer expire. Still, as mentioned in the program's Terms and Conditions, if a member's account is inactive for more than one year, the points balance can be reset to zero.

Why are there no longer bonus points for the end of the season?

Now that points no longer expire, the concept of a "season" no longer exists, so no points will be added to the account balance on the basis of the number of points accumulated in a given period.